Join the MHRIC team as a Network Systems Specialist III and bring technical expertise and problem-solving skills to reliable, secure, and innovative technology services for school districts across the Hudson Valley. This position requires knowledge of network and systems infrastructure, including wired and wireless networks, virtualized environments, directory services, network security, LAN/WAN connectivity, and related technologies. Responsibilities include troubleshooting complex issues, contributing to infrastructure planning and technology projects, and identifying practical solutions that improve the services provided to member districts. You will work collaboratively with MHRIC staff, school district personnel, vendors, and service providers, with a strong focus on communication and customer service. The role also provides opportunities to contribute to MHRIC initiatives and statewide RIC teams, share expertise with colleagues, and explore new approaches and technologies. The ideal candidate is curious, collaborative, service-oriented, and comfortable bringing new ideas to the work while continuing to grow technical expertise as technology and the needs of our districts evolve.
All Civil Service laws, rules and regulations apply. Fingerprinting required.
Civil Service Classification: Competitive. Merit and fitness competitive examination applies.
Salary commensurate with experience and training. Salary range: $70,000 - $79,000
GENERAL RESPONSIBILITIES:
This position involves the responsibility for overseeing the research, planning, implementation, troubleshooting and support of all virtual servers, system security, Local Area Network (LAN) and Wide Area Network (WAN) technologies that support Mid-Hudson Regional Information Center (MHRIC) applications. The incumbent works closely with the Operations and Programming Manager to determine project scope and prioritization. Additionally, the incumbent is responsible for being the lead technical support for the MHRIC and for managing the daily operations of the network systems and providing subsequent on-going maintenance and support. This position differs from the Network Systems Specialist I and II by virtue of being the lead technical specialist with the highest level of responsibility and complexity of projects. The work is normally performed under the general supervision of the Director of the Mid-Hudson Regional Center with leeway allowed for exercising independent judgement in carrying out the details of the work. Supervision is not normally a function of this class. Does related work as required.
WORK SCHEDULE:
Full Time, 12 Month Position
Monday through Friday
8:00 a.m. to 4:00 p.m.
SPECIFIC DUTIES:
- Designs LAN/WAN workstation and network systems, servers, switches and security for MHRIC and customers;
- Researches, designs, monitors, supports and maintains internal MHRIC network infrastructures;
- Assures readiness of the Disaster Recovery site;
- Researches and installs LAN/WAN software upgrades and patches as available;
- Performs research and development on all future LAN/WAN equipment, software and applications;
- Performs evaluations and analysis of all new Internet or web-based products;
- Meets with Operations and Programming Manager and MHRIC technical staff to discuss and recommend enhancements to hardware, software and applications;
- Provides MHRIC and customers with high level diagnosis and troubleshooting;
- Designs, investigates, procures and maintains enterprise level technology solutions for optimal performance of the virtualization to host MHRIC and customer applications;
- Works closely with staff assigned to MHRIC and customer backups for design and troubleshooting;
- Designs and implements business continuity plan based on available and attainable resources;
- Maintains and monitors tools to monitor server and network performance;
- Leads the Disaster Recovery effort;
- May act as technical liaison between MHRIC and vendors;
- May attend training and continuing education courses to keep current to improvements and emerging network technologies;
- May perform analysis of competing solutions to find best fit for MHRIC and customers;
- May train MHRIC staff members to take over newly installed projects.
MINIMUM QUALIFICATIONS: Either:
A. Graduation from a New York State registered or regionally accredited college or university with a Bachelor’s Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Data Processing, Information Systems, Information Technology, Management Information Systems, Business or closely related field and four (4) years (full-time paid, or its’ part-time equivalent) technical experience in a computer center environment; OR
B. Graduation from a New York State registered or regionally accredited college or university with an Associate’s Degree, which included or was supplemented by fifteen (15) credit hours* in Computer Science, Data Processing, Information Systems, Information Technology, Management Information Systems, Business or closely related field and six (6) years (full-time paid, or its part-time equivalent) technical experience in computer center environment; OR
C. Graduation from high school, or possession of a high school equivalency diploma and eight (8) years of technical experience in a computer center environment; OR
D. An equivalent combination of training and experience as indicated above.
*Coursework in the use of specific programs such as WORD, EXCEL, or ACCESS and data entry is not acceptable.
Special Requirement: Possession of a valid New York State driver’s license appropriate to the vehicles operated or otherwise demonstrates their ability to meet the transportation needs of the job.
Special Requirement for appointment in School Districts including BOCES: In accordance with the Safe Schools Against Violence in Education (SAVE) legislation and by the Regulations of the Commissioner of Education, candidates for employment in school districts must obtain clearance for appointment from the State Education Department based upon fingerprinting and a criminal history background check.
AGENCY OVERVIEW
Our Mission:
At Ulster BOCES, our mission is to provide high quality shared educational, administrative, and technical services that will enable component school districts to develop the capacity of their students and adults to achieve higher standards of performance. With an emphasis on economic efficiencies, Ulster BOCES is committed to offering educational programs that enable all students to prepare for employment and/or post-secondary education.
The Ulster County Board of Cooperative Education Services is an educational agency serving eight component school districts. They are: Ellenville Central School District • Highland Central School District • Kingston City Schools Consolidated • New Paltz Central School District • Onteora Central School District • Rondout Valley Central School District • Saugerties Central School District • Wallkill Central School District
BENEFITS
Generous health insurance, dental and vision benefits. Paid time off. New York state retirement system membership and 403(b) tax-sheltered annuities plan. Flexible spending plan, disability benefits, employee assistance program and tuition reimbursement.
Equal Opportunity Employer
Ulster Board of Cooperative Educational Services Non-Discrimination Statement
The Board of Cooperative Educational Services, Sole Supervisory District of Ulster County (“BOCES”), does not discriminate on the basis of an individual’s actual or perceived race, color, creed, religion, religious practice, national origin, ethnic group, sex (including sexual harassment and sexual violence), gender identity, sexual orientation (“sexual orientation” means heterosexuality, homosexuality, bisexuality, or asexuality), political affiliation, age, marital status, military status, veteran status, disability, weight, domestic violence victim status, arrest or conviction record, genetic predisposition or carrier status or any other legally protected status in regard to employment opportunities or educational/vocational programs or activities which it operates. All inquiries regarding BOCES Non-Discrimination policies and/or complaints regarding violation(s) of these policies should be directed to Amanda Stokes, Assistant Superintendent for Administration & COO in one of the following manners:
By E-Mail: complianceofficer@ulsterboces.org
By Mail: 175 Route 32 North, New Paltz, New York, 12561
By Telephone: (845) 255-1400
Inquiries concerning the application of Title IX and its implementing regulation and/or complaints regarding violation(s) of these provisions can be referred to the Department of Education, Office of Civil Rights, 32 Old Slip, 26th Floor, New York, NY 10005-2500, Telephone: (646) 428-3900, FAX: (646) 428-3843; TDD: (800) 877-8339; E-Mail: OCR.NewYork@ed.gov.