Join the MHRIC team as a Network Systems Specialist III and bring technical expertise and problem-solving skills to reliable, secure, and innovative technology services for school districts across the Hudson Valley. This position requires knowledge of network and systems infrastructure, including wired and wireless networks, virtualized environments, directory services, network security, LAN/WAN connectivity, and related technologies. Responsibilities include troubleshooting complex issues, contributing to infrastructure planning and technology projects, and identifying practical solutions that improve the services provided to member districts. You will work collaboratively with MHRIC staff, school district personnel, vendors, and service providers, with a strong focus on communication and customer service. The role also provides opportunities to contribute to MHRIC initiatives and statewide RIC teams, share expertise with colleagues, and explore new approaches and technologies. The ideal candidate is curious, collaborative, service-oriented, and comfortable bringing new ideas to the work while continuing to grow technical expertise as technology and the needs of our districts evolve.

All Civil Service laws, rules and regulations apply. Fingerprinting required. 

Civil Service Classification: Competitive. Merit and fitness competitive examination applies.

Salary commensurate with experience and training. Salary range: $70,000 - $79,000

GENERAL RESPONSIBILITIES:
This position involves the responsibility for overseeing the research, planning, implementation, troubleshooting and support of all virtual servers, system security, Local Area Network (LAN) and Wide Area Network (WAN) technologies that support Mid-Hudson Regional Information Center (MHRIC) applications. The incumbent works closely with the Operations and Programming Manager to determine project scope and prioritization. Additionally, the incumbent is responsible for being the lead technical support for the MHRIC and for managing the daily operations of the network systems and providing subsequent on-going maintenance and support. This position differs from the Network Systems Specialist I and II by virtue of being the lead technical specialist with the highest level of responsibility and complexity of projects. The work is normally performed under the general supervision of the Director of the Mid-Hudson Regional Center with leeway allowed for exercising independent judgement in carrying out the details of the work. Supervision is not normally a function of this class. Does related work as required. 

WORK SCHEDULE:
Full Time, 12 Month Position
Monday through Friday
8:00 a.m. to 4:00 p.m.

SPECIFIC DUTIES:

• Designs LAN/WAN workstation and network systems, servers, switches and security for MHRIC and customers;
• Researches, designs, monitors, supports and maintains internal MHRIC network infrastructures;
• Assures readiness of the Disaster Recovery site;
• Researches and installs LAN/WAN software upgrades and patches as available;
• Performs research and development on all future LAN/WAN equipment, software and applications;
• Performs evaluations and analysis of all new Internet or web-based products;
• Meets with Operations and Programming Manager and MHRIC technical staff to discuss and recommend enhancements to hardware, software and applications;
• Provides MHRIC and customers with high level diagnosis and troubleshooting;
• Designs, investigates, procures and maintains enterprise level technology solutions for optimal performance of the virtualization to host MHRIC and customer applications;
• Works closely with staff assigned to MHRIC and customer backups for design and troubleshooting;
• Designs and implements business continuity plan based on available and attainable resources;
• Maintains and monitors tools to monitor server and network performance;
• Leads the Disaster Recovery effort;
• May act as technical liaison between MHRIC and vendors;
• May attend training and continuing education courses to keep current to improvements and emerging network technologies;
• May perform analysis of competing solutions to find best fit for MHRIC and customers;
• May train MHRIC staff members to take over newly installed projects.