Ulster County BOCES is seeking a skilled IT professional with proven experience installing, troubleshooting and maintaining workstations in a Windows Active Directory domain environment as well as associated peripherals (i.e printers & smart boards) to support School District IT System. Networking experience is a must! Mac knowledge or experience with VOIP is a plus. Candidate must be a team player and demonstrate excellent communication, problem solving and follow through skills, and a genuine desire to provide exceptional user support.

 All Civil Service laws, rules and regulations apply. Fingerprinting required. 

Civil Service Classification: Competitive. Merit and fitness competitive examination applies.

Salary commensurate with experience and training. Salary range: $65,000 - $70,000.

WORK SCHEDULE:
Full time; 12 month;
Monday-Friday
8:00 a.m. - 4:00 p.m.

SPECIFIC DUTIES:

• Troubleshoots and supports Local/Wide Area Networks (LANs and WANs) and related projects; makes recommendations for improvements.
• Assists in the designs of Local/Wide Area Networks (LANs and WANs) and related projects; designs smaller projects
• Installs Local/Wide Area Networks (LANs and WANs) and related projects.
• Provides project management in cooperation with Supervisor
• Maintains the integrity of networks through coordination and implementation of equipment, software, troubleshooting, testing and support;
• Provides systematic in-depth technical analysis to identify and isolate problems; refer, as necessary, and follow up on problems.
• Work to ensure that records of maintenance, support, and telecommunications services are kept accurate and current.
• Coordinates preventative maintenance and/or corrective programs with vendor service personnel;
• Maintains contact with program service desk, checks e-mail and voicemail on a regular basis and responds appropriately and quickly to requests;
• Works collaboratively with other BOCES or District technology staff.
• Supports district and IS instructional staff to incorporate the use of technology to improve teaching and learning;
• Keeps supervisor informed of issues and course of action to improve quality of services;
• Keeps current on new equipment, software and technologies;
• Works on specialized projects.
• Assists other team members as needed.
• Assists in coordinating activities of Network Support Specialist I
• Provides written weekly status report to Supervisor.